Facilities built for reliable customer operations.
Palm City is a purpose-built delivery campus, designed for customer operations rather than converted from offices. Infrastructure a client can audit, and rely on.
- Purpose-built campusDesigned for CX, not converted from offices.
- Open floorsHigh ceilings, few columns, clear operational visibility.
- Training infrastructureThe Academy has its own space.
- Redundant power and connectivityContinuity engineered across sites.
A tour of Palm City. From the front door to the power room.
Built to keep running. A power or network failure does not stop service.
- 1,500 kVAPower supply, with generator backup
- 1 hourLithium UPS behind every critical system
- 4Active-active internet providers
- NFPAFire protection built to the standard, with UL/FM-approved equipment
Dual cooling protects the critical rooms. A diesel-backed fire pump, sprinklers and Novec or CO₂ suppression protect the site, and the alarms cut the air conditioning and open the doors.